All insights
Latest insights
AI DataTechnologyBoosting ad relevance in key global markets
Explore how TELUS Digital reviews over one million ads per month for one of the world’s biggest social networking platforms.
AI DataVirtual assistant training in 14 languages
Discover how TELUS Digital edits and enhances a leading virtual assistant’s voice grammar framework for one of the world’s largest technology corporations.
AI DataOptimizing a multilingual virtual assistant to elevate the customer experience
Uncover how TELUS Digital provided audio annotation and labeling services for one of the world’s largest IT companies, effectively streamlining the speech capabilities of its virtual assistant.
AI DataInfusing personality into conversational artificial intelligence systems through high-quality text data
Discover how TELUS Digital supported a digital solutions provider with a customized AI system to add personality into chatbot applications.
Digital ExperienceState-of-the-art chatbot platform helps transform customer service channels to elevate the customer experience
Discover how TELUS Digital supported its parent company, TELUS, by introducing its intelligent TELUS International Assistant enterprise-grade chatbot platform to deliver a more comprehensive and improved customer experience (CX) to their valued clients.
People & CultureRPO for strategic hiring and sourcing
Finding a trusted partner in recruitment process outsourcing (RPO) can help shape and bring a recruitment strategy to life. Learn how TELUS Digital empowered a client for growth with rapid scaling.
Digital ExperienceReducing response time and costs with an internal conversational bot
Explore how TELUS Digital's team members and HR help desk agents experienced significant time and cost savings through the integration of a conversational bot to automate responses.
Cloud & IT LifecycleImplementing a Robotic Process Automation (RPA) solution with employee buy-in
Learn how TELUS Digital used RPA to make service interactions easier for both customers and employees by saving time, reducing costs and delivering greater accuracy.
Digital ExperienceImplementing Conversational Bots internally drives time and cost savings for team members
TELUS Digital has almost 40,000 team members requiring swift and effective IT support. Learn how an internally implemented Conversational Bot helped save time and reduce costs, while engaging team members in a new unique way.
Be the first to know
Get curated content delivered right to your inbox. No more searching. No more scrolling.
Subscribe now