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Latest insights
Customer ExperienceFinancial Services & FintechStreamlining operations and advancing the digital transformation journey of a leading financial services brand
Uncover how TELUS Digital’s business process consultants helped a leading financial services brand optimize its operations, enhance its customer experience (CX) and advance its digital transformation journey.
Cloud & IT LifecycleTravel & HospitalityEnhancing the digital workplace for a large North American airline with a skilled service desk
Discover how TELUS Digital partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance its digital workplace during challenging industry conditions.
AI DataTechnologyBuilding a multilingual dataset with high-quality data collection and annotation
Learn how a leading technology client leveraged TELUS Digital’s AI Data Solutions to build a multilingual dataset that helps researchers scale natural language understanding technology.
AI DataTechnologyFacilitating transactional review and online shopping services for a global tech giant
Examine how TELUS Digital evaluated high-quality data and merchant ratings to enhance the customer experience.
Digital ExperienceFinancial Services & FintechDriving efficiency with digital automation for a financial services brand
Discover how TELUS Digital implemented a comprehensive intelligent automation solution for a financial services client that enabled operational efficiency, a reduction in employee effort and an overall increase in customer satisfaction.
Cloud & IT LifecycleTechnologyProcessing vast amounts of Salesforce call data with intelligent automation solutions
TELUS Digital’s RPA as a Service (RPAaaS) solution enabled a technology client to quickly convert more than 60,000 Salesforce call data files into cloudstored PDFs for improved operational success.
Digital ExperienceCommunications & MediaEnhancing mobile UX and UI for a telecommunications behemoth
Uncover how TELUS Digital developed a specialized response card, enabling a large communications and information technology company’s mobile customers to efficiently find information for an effortless customer experience (CX).
AI DataMitigating bias in artificial intelligence (AI) by creating work opportunities for displaced persons
TELUS Digital partnered with YICF, an Indonesian not-for-profit organization, to expand its impact sourcing initiative in order to accurately represent the voices of displaced persons and refugees in Southeast Asia.
Cloud & IT LifecycleBuilding new cloud infrastructure to enable Verint Workforce Engagement on Google Cloud
TELUS Digital looked inward to add value for customers by modernizing the Verint Workforce Engagement application suite and creating new cloud infrastructure on Google Cloud. See the results.
AI DataAutomotiveBuilding high-quality 3D flash lidar datasets for autonomous vehicles
Learn how TELUS Digital helped a leading automotive lidar systems provider create high-quality flash-lidar 3D datasets with our fully-managed data annotation solutions.
AI DataTechnologyEnhancing the AI Community’s well-being with a holistic wellness strategy
Discover how a leading technology company leveraged TELUS Digital’s expertise to develop one of the first global wellness strategies on their behalf.
Cloud & IT LifecycleEnabling a global transportation giant to achieve its hyperautomation goals
Uncover how TELUS Digital’s digital automation solutions helped to drive efficiencies, improve customer resolutions and facilitate positive customer experiences for the client.
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