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Cloud & IT LifecycleDeveloping an AWS disaster recovery solution for Onyx-Fire Protection Services Inc.
Learn how an Amazon Web Services (AWS) disaster recovery solution helped maintain trust for customers of Onyx-Fire Protection Services Inc.
Customer ExperienceGamesRamping player support for a games colossus
When a title becomes more and more successful, games companies need to enhance their support in parallel. See how TELUS Digital ramped operations for a leading online multiplayer games company.
Cloud & IT LifecycleFinancial Services & FintechAdopting a multi-step, holistic approach to cloud migration
Explore how TELUS Digital leveraged its full stack of design, build and deliver service capabilities, along with its strong partnership with Google Cloud, to successfully transition its client to a private-hybrid cloud environment.
AI DataAutomotiveComputer vision annotation to support autonomous driving systems
Learn how TELUS Digital helped a leading European automotive machine learning team build high-quality datasets to power computer vision innovations at scale.
Trust & SafetyRetail & EcommerceDelivering online safety management for a global ecommerce brand
Discover how TELUS Digital helped a leading multinational ecommerce brand develop a well-rounded approach to trust and safety while maintaining a high-quality customer experience.
Trust & SafetyTechnologyStrengthening a global social media giant’s brand reputation
Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.
Trust & SafetyGamesProtecting the games - physical, IT and information security
Uncover how TELUS Digital supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.
Customer ExperienceGamesOver 80% agent engagement contributes to over 80% player satisfaction
Discover how TELUS Digital drove over 80% in agent engagement to deliver over 80% in player satisfaction for a large games client.
Customer ExperienceGamesCultural alignment & engagement drive superior player support & rapid growth
TELUS Digital supported a global games client with better and faster player support, including enhanced recruitment strategies and maintaining their games culture while expanding into new markets.
AI DataTravel & HospitalityImproving search relevance for a fast-growing unicorn
Learn how TELUS Digital classified over 200,000 search queries for a leading online travel company which provides a one-stop platform for a range of ticketing services including flights, accommodation and attractions.
Cloud & IT LifecycleTravel & HospitalityOptimizing an AWS cloud account for HI Canada
While Hostelling International Canada (HI Canada) has an established reputation for offering safe and affordable accommodations, they needed a partner like TELUS Digital to ensure their data was managed in the same way. Learn more about the challenge, the solution and the results.
Customer ExperienceGamesHow program enhancements leveled up the player experience for a social games developer
Uncover how TELUS Digital implemented program enhancements to level up the player experience for a social games developer.
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