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  1. Illustration of a person interacting with a robot; the robot has four arms and is holding screens with various icons, including settings cogs, stars, a question mark and a lightbulb — all meant to symbolize contact center automation
  2. Illustration of a human hand and a robot hand giving a high five, as well as icons to convey online content and a web browser, all symbolizing content moderation and generative AI
  3. Illustration of a "Contact Us" form with fields for "name," "email," "message" and a "Submit" button, accompanied by a depiction of a customer service agent on a laptop and related customer service iconography
  4. Illustration of a robot meant to represent AI, an iceberg labeled as "AI BIAS" and some depictions meant to convey data
  5. Photograph of a person holding and speaking into a smartphone, meant to symbolize voice technology
  6. Three customer service agents behind computers with various iconography floating around them, including conversation bubbles, paper airplanes, check marks and "24/7", all meant to symbolize right channeling
  7. Model of a human pondering while looking at the word "AI" meant to symbolize consumer sentiment on generative AI training data
  8. Illustration of a smartphone, a credit card, coins and a shield with a lock icon, all meant to symbolize customer experience for banking and financial services brands
  9. An illustration of a person holding a magnifying glass looking at data.
  10. Illustration of a lock made out of microchips, meant to symbolize data security
  11. Person delivering a presentation, meant to symbolize explainable artificial intelligence
  12. Image of a number of lightbulbs, with the center lightbulb standing out in a different color to symbolize innovative ideas

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