Salesforce Implementation

TELUS Digital is optimally equipped to deliver enterprise-scale implementations, integrations and agentic AI solutions. Backed by a Summit-level Salesforce partnership, our global experts have completed over 1,000 projects across the Salesforce ecosystem.

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Your expert guide through the entire Salesforce ecosystem

Maximize ROI, fast
We prioritize high-impact use cases and rapid time-to-value. Our proven frameworks, accelerators and iterative approach ensure every Salesforce rollout drives meaningful outcomes from day one.
Boost efficiency, elevate experience
Streamline operations while enhancing customer experience. Our Salesforce solutions automate workflows and unify data to serve customers faster and smarter.
Build for the long run
We future-proof your Salesforce investment. Scalable architectures, integrated AI and adoption-focused support ensure your teams are empowered to evolve, innovate and thrive over time.

Full lifecycle Salesforce services, delivered at enterprise scale

Whether you're starting fresh, modernizing legacy systems or scaling Salesforce across regions, we support the entire lifecycle — from roadmap and design through build, integration, testing, rollout and managed services.

Your one-stop shop for Salesforce services

TELUS Digital is optimally equipped to deliver enterprise-scale implementations, integrations and agentic AI solutions. Backed by a Summit-level Salesforce partnership, our global experts have completed over 1,000 projects across the Salesforce ecosystem.

Agentforce Rapid Deployments
Launch intelligent AI agents quickly to boost both internal efficiency and customer engagement. Empower teams with assistive tools to handle routine tasks, while customer-facing agents deliver real-time, personalized support across channels for superior experiences.
AI-Powered Enhancements
Accelerate your AI journey with an end-to-end solution that embeds AI across your business. From outsourcing AI operations to driving department-wide transformation, this offering scales effortlessly to enable enterprise grade AI implementation from prototype to production.
Prebuilt AI-First Applications
Deploy ready-made AI-first applications for storytelling, customer guidance and business development. From narrative control systems to multimodal support and lead-generation engines, these tools enhance creativity, automate workflows and unlock new growth opportunities.
Service Cloud & Contact Center Transformation
Reimagine customer service with integrated Service Cloud solutions. From intelligent routing and knowledge bases to fully AI-enabled contact centers, we modernize support functions to improve resolution time, satisfaction and cost-to-serve.
Marketing Cloud & Personalization at Scale
Orchestrate personalized, data-driven campaigns across every touchpoint. Our Marketing Cloud services integrate CRM, web and behavioral data to deliver relevant messaging that deepens engagement and drives conversions.
Salesforce Experience Cloud Solutions
Deliver seamless digital experiences through portals, apps and websites built on Experience Cloud. We design and implement branded self-service platforms that integrate effortlessly with back-end systems and support omnichannel journeys.

Improve your bottom line, one Salesforce project at a time

1800
Salesforce certifications held
1000+
Salesforce projects completed
300+
Salesforce consultants across the U.S., Canada and India
5
Star CSAT rating across Salesforce programs

The team of seasoned functional practitioners worked with us to analyze and understand the business requirements and integrations needed to support our desired model. They helped us efficiently and expertly deploy Sales and Service Cloud and Mulesoft [...]. We could not have launched Salesforce without their consulting help.