Explore new CX outsourcing opportunities in this article by Jim Mitchell, vice president of customer experience and digital innovation at TELUS Digital.
Explore examples of how organizations are using automation and AI to reduce costs, improve CX and scale operations across all levels of AI maturity.
Master email suppression lists to boost deliverability and ROI. A strategic guide for digital leaders managing enterprise email programs.
Learn how to build a cost-effective MarTech stack aligned with your goals. With this guide, you’ll select tools for maximum ROI and measurable success.
Avoid failed digital product launches with our 2025 GTM playbook, full of insights on audience mapping, brand positioning, and data-driven strategies.
Adobe AI Agents and CXO are revolutionizing customer experience with intelligent automation and real-time personalization at scale.
Uncover the secret core value that makes TELUS Digital a leading digital experience consultancy. Learn why our unique approach sets us apart from the competition.
Expand your knowledge with this comprehensive glossary of mobile app and web terminology. Stay up-to-date on the latest industry terms and definitions.
Discover why video data collection is critical to training AI and machine learning models, best practices for collection, industry applications and more.
Explore how outsourcing is helping brands to navigate a complicated trust and safety landscape and overcome its most imposing challenges.
Unlock AI ROI with proven delivery leadership strategies. Learn how to reduce costs, drive value, and transform skeptics into champions.
Discover how high-definition maps provide the critical context autonomous systems need to make safe, confident decisions on the road.
Discover how to strategically use AI to reduce cost per contact, improve customer experience and boost contact center efficiency across every channel.
Get curated content delivered right to your inbox. No more searching. No more scrolling.
3.1.173.1.17