Case Study

Helping a global media and technology company deliver secure, efficient customer experience at scale

See how an enduring partnership with TELUS Digital enables the delivery of innovative customer support solutions.

2.1M new loyalty members: Transforming America's favorite treat brand

See how Dairy Queen partnered with TELUS Digital to reimagine its iconic DQ brand as an omnichannel experience, driving loyalty and conversions.

Digital Experience Communications & Media

Reducing high call volume with Adobe Customer Journey Analytics

Learn how TELUS reduced high call volume, centralized data, and unlocked personalization at scale by implementing Adobe Customer Journey Analytics.

Digital Experience Retail & Ecommerce

37% more transactions: iZotope’s Adobe-powered audio Ecommerce platform

See how audio software company iZotope grew transactions 37% and sales 17% YoY by implementing Adobe Experience Cloud with the help of TELUS Digital.

Digital Experience Financial Services & Fintech

70% cost savings in 5 months and 2x engagement: Manulife’s marketing transformation

See how Manulife and John Hancock Investments digitally transformed their financial services plus wealth and asset management with help from TELUS Digital.

Close up face portrait of young African American man with serious look. 3D animation of human futuristic AI virtual face scanning.

Data & AI

Improving identity and access management solutions with high-quality facial recognition data

Discover how our facial and anti-spoofing data collection helped a security technology pioneer enhance its identity solutions.

Customer Experience Financial Services & Fintech

Transforming customer satisfaction and brand perception for a global payment provider

Discover how our team of experts helped a multinational payments company significantly enhance its customer experience (CX), positioning them as a leader in their industry.

Digital Experience Games

How VA Lottery made responsible gaming digital

The Virginia (VA) Lottery partnered with TELUS Digital to bring an omnichannel experience to mobile gaming, generating more than $5 million in first-week sales.

Customer Experience

Expanding the merchant network for a global food delivery platform

See how TELUS Digital helped a food delivery platform grow its merchant network of restaurants with a comprehensive lead qualification and sales program.

Man using his mobile device with a chatbot illustration above the device.

Data & AI

Evaluating a conversational AI model with a highly complex multimodal STEM dataset

Discover how our off-the-shelf science, technology, engineering and mathematics (STEM) dataset contributed to enhancing scientific reasoning and visual processing capabilities in a chatbot model crafted by a leading-edge tech and AI company.

Customer Experience

Scaling the sales capabilities of a leading real estate data provider

See how TELUS Digital expanded an existing partnership with a real estate data provider to scale their sales services, generate leads and grow revenue.

Customer Experience Retail & Ecommerce

Enhancing the B2B sales engine for an ecommerce platform

Learn about an ecommerce platform's quest to improve their B2B sales operations, and how we helped them scale, evolve processes and convert customers.

Vehicles driving on a highway surrounded by circular illustrations to convey advanced driver assistance system features.

Data & AI Automotive

Training future-ready perception models with a highly-skilled automotive annotation workforce

Discover how TELUS Digital successfully delivered a large-scale 2D and 3D annotation project for training and validating a client’s perception model in the automotive industry.

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