1. About
  2. Our Team
  3. Jason Macdonnell, Acting CEO of TELUS Digital, and President, TELUS Digital Customer Experience

Headshot of Jason Macdonnell, Acting CEO of TELUS Digital, and President, TELUS Digital Customer Experience

Jason Macdonnell

Acting CEO of TELUS Digital, and President, TELUS Digital Customer Experience

A passion for technology and business transformation serves as the foundation to my approach to championing the value TELUS Digital generates for clients through industry-leading, digital-first experiences. Together, we are setting new standards for excellence and innovation.

Before joining TELUS Digital in 2024, I held a number of senior leadership roles at TELUS Communications Inc. (our parent company) for more than two decades. Most recently, I concurrently led the operations for TELUS Consumer Solutions and TELUS Health Solutions, the organizations responsible for providing customer support for millions of TELUS' mobile, residential and healthcare customers, including patients and providers. Prior to that, I served as the President of TELUS Security and Automation, where I led the team that implements security and automation into TELUS' suite of home and business solutions services, which became the fastest growing and most trusted security provider in Canada.

Prior to joining TELUS, I worked at Boston Consulting Group, consulting with Fortune 500 companies on strategic projects across major industry sectors, including: consumer goods, food and beverage, financial services, manufacturing and technology.

As one of British Columbia's Top Forty Under 40 and a strong advocate for education, leadership and career development, I've enjoyed over a decade of teaching youth and adults how to sail and guest lecturing at Belarus Economic State University and the University of British Columbia Sauder School of Business. I also served as the executive sponsor for the TELUS MBA program in partnership with the University of Victoria's Gustavson School of Business and I am currently a director on the board of British Columbia Technology Industry Association, the largest member-led technology non-profit in the province.

I hold a Bachelor of Commerce degree from the University of British Columbia and an MBA with Distinction from Ivey Business School at Western University. Outside of work, I enjoy motorbiking, hiking, kayaking and skiing with my family.

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