Create safe and welcoming digital experiences

Content Moderation Solutions

Protect the safety and well-being of your user communities to maintain trust and keep your brand strong.

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solution content moderation
  • Protect your brand

    Effectively manage your online reputation and remove inappropriate content or actions that go against healthy community guidelines.

  • Boost your social media presence

    Increase your user base and attract more customers through your social and ecommerce channels with community management best practices.

  • Keep users safe

    Safeguard your online community with user risk scoring, background checks, watchlists and proactive safety notifications.

Don’t just moderate; elevate your online communities

Leverage our best-in-class capabilities to ensure your digital experiences are safe and welcoming for users.

Explore our success stories

  • Strengthening a global social media giant’s brand reputation

    Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.

      • 89%average content moderation accuracy score
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      case study strengthening brand reputation
    • Aligning content moderation operations to new legislation for a games client

      Learn about TELUS Digital's work helping a successful games company maintain player safety on its social media channels with content moderation.

        Read the case study
        case study content moderation games
      • Protecting the player community for a global games platform

        See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.

          • 97%average attendance rate for content moderators
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          case study protecting player community
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        Gain the advantage of a trusted content moderation partner

        Reach out to our team of experts to discuss how we can enhance your content moderation program.

        Guide

        The future of content moderation: Strategies and tools for 2025 and beyond

        Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.

        Access the guide
        The Future of Content Moderation 2025 - Hero
        Awards and recognition

        Celebrating excellence

        TELUS International (now TELUS Digital) was named a Leader in NelsonHall’s 2023 NEAT Assessment for Content Transformation Services.

        • Nelson Hall Neat Leader 2023 Award

        TELUS Digital is actively building comprehensive content transformation capabilities covering trust and safety and data and content annotation services for AI, and content creative, strategy, and design.

        Ivan KotzevLead CX Analyst, NelsonHall

        Learn more about our Content Moderation Solutions

        Speak with a digital CX specialist today.

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