Financial Crime & Compliance

Safeguard your business with proactive threat intelligence that leverages know your customer (KYC), anti-money laundering (AML) and fraud prevention. Powered by AI and human expertise, our solutions help you stay ahead of evolving fraud tactics while ensuring regulatory compliance.

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Access scalable, customizable solutions
Get tailored support with solutions built to fit your industry, business model and existing infrastructure — no matter how complex.
Adapt with confidence
Detect and stop fraud in real-time with AI-powered technology designed to counter shifting criminal tactics.
Enhance security and CX
Balance robust fraud protection with a smooth customer experience by leveraging solutions that ensure high security while minimizing friction.

Elevate your financial crime and compliance program

Backed by deep industry expertise and a proactive, people-first approach, our solutions help organizations navigate the complexities of financial crime — protecting customers and businesses from fraud, money laundering and other high-risk activity.

Know Your Customer/Know Your Business
Verify customer and business identities and assess risk with advanced identity verification and analysis tools. Our sophisticated methods assess transaction patterns to flag suspicious activities, helping organizations make informed decisions about customer relationships. Our offering includes:
- Identification
- Customer due diligence
- Global verification compliance
- Multiple account identification
Anti-Money Laundering
Maintain end-to-end AML compliance with a comprehensive, data-driven approach. Our solution enhances KYC documentation, strengthens verification processes and provides a holistic view of customer data — empowering effective risk management and regulatory adherence. Key features include:
- AML monitoring for Money Service Businesses (MSB)
- Real-time compliance monitoring
- Terrorist property/Financing reporting
- Trade surveillance
Fraud Detection & Prevention
Protect your digital platforms with expert support dedicated to identifying and stopping fraud before it impacts your users. Our trained specialists monitor activity, investigate threats and respond quickly to suspicious behavior — helping to ensure a safe, trusted environment. Our services include:
- Transaction monitoring
- Threat detection
- Lost and stolen card management
- Account takeover prevention
- Platform abuse
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TELUS Digital Expands Partnership with Sumsub

The expanded offering supports TELUS Digital clients with advanced customer onboarding, Know Your Customer, Know Your Business and anti-fraud tools.

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Explore our success stories

Delivering online safety management for a global ecommerce brand
Discover how TELUS Digital helped a global ecommerce brand develop a well-rounded approach to trust and safety.
- 90%accuracy rate
Read the case study
Preventing fraud for a global tech company in the travel and hospitality space
See how TELUS Digital helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.
Read the case study

Research & Reports

Safety in numbers: Trust and safety trends, 2025

Explore trust and safety trends for 2025 from a survey of 819 enterprise leaders. Gain insights on fraud detection, KYC, content moderation and ID verification.

Access the Report