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Trust & SafetyThe essential guide to content moderation
Moderating content is a complex task. In this article we discuss what content moderation involves and introduce a range of different ways that content is processed and filtered.
AI Data50 AI terms every beginner should know
Looking to understand the vocabulary of AI? Read our glossary of 50 AI terms that will help you to hold your own in any discussion about machine learning.
People & CultureTechnologyGetting employee engagement right when ramping in the tech sector
A surge in interest for e-commerce and delivery platforms is pushing tech companies to ramp in order to keep pace with demand. Discover why employee engagement is a critical component of an effective ramping program.
Customer ExperienceRetail & EcommerceHow CX is driving the future of payments
Digital payments continue to rise in popularity as consumers look for alternate ways to shop safely. Discover how CX is shaping the payments landscape.
AI DataThree ways your smartphone is programmed to use AI and machine learning
Artificial intelligence and machine learning are changing mobile CX. Read on for three ways that AI and machine learning are built into your smartphone.
AI DataFive ways every business can start implementing AI into their framework
It is never too late to start implementing artificial intelligence. From streamlining customer service workflows to gauging public opinion, discover how AI technology can be used to improve almost any business model.
AI DataSeven types of data bias in machine learning
Discover the seven most common types of data bias in machine learning to help you analyze and understand where it happens in order to avoid it.
AI DataWhat is human-in-the-loop machine learning?
Human-in-the-loop machine learning unites human and machine intelligence to create effective machine learning algorithms. Master the basics here.
AI DataRetail & EcommerceWhat are search and recommendation systems in machine learning?
How do machine learning based search engines and recommendation systems work? Learn why both are important for the modern online shopping experience.
Trust & SafetyFour ways machine learning can enhance social media marketing
Learn how AI is increasing both the quantity and quality of online interactions between businesses and their customers on social media.
AI DataWhat is search relevance?
A search engine should have both high precision and high recall. When you search for a product on an online store, you should expect the top five or 10 results to match what you’re looking for. Read on for the basics of search relevance.
AI DataWhat is the biggest hurdle for AI innovation?
In this article, we take a closer look at how a shortage of AI training data can affect tech innovation.
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