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Research & ReportsAI DataEverest Group Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024
Discover why TELUS Digital has been named a Leader in Everest Group's Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024.
Digital ExperienceVoice tech, GenAI and the next big wave in technology
Voice technology and generative AI are likely to lead to a proliferation of better, more human voice assistants and improved customer outcomes. See why.
Digital ExperienceFour reasons why right channeling should be part of your omnichannel strategy
Explore how implementing a right channeling strategy can help brands enhance efficiency, enable more personalized experiences and improve customer satisfaction.
BrochureDigital ExperienceGenAI Jumpstart
Explore how your organization can unlock generative AI (GenAI) driven customer experience (CX) opportunities and fast-track the path to production with TELUS Digital's (formerly TELUS International) GenAI Jumpstart accelerator.
PodcastDigital ExperienceHow can employee-facing technology improve your customer experience?
On this episode, we explore the relationship between employees and technology — and how brands can harness employee-facing technology to improve their customer experience.
AI DataInfographic: Consumer sentiment on generative AI training data
A recent TELUS Digital survey explored consumer sentiment around the origin and quality of generative AI training data. Take a look at the findings.
Digital ExperienceFinancial Services & FintechLessons in customer experience from leading banking and financial services brands
Discover digital customer experience success stories and insights from leading financial services brands that can be applied across industries.
Customer ExperienceFinancial Services & FintechGenAI readiness: Banking, financial services and insurance industry
Explore four key themes that emerged from an Everest Group survey, supported by TELUS Digital, gauging BFSI customer experience management (CXM) leaders' readiness for the adoption of generative AI (GenAI).
Case StudyCloud & IT LifecycleStreamlining sales order reporting using robotic process automation
Explore how TELUS Digital helped a leading frozen food company maintain a smooth and seamless connection between its SAP application and business intelligence tool using robotic process automation (RPA).
Case StudyAI DataFinancial Services & FintechCollecting in-field driving data to train a leading insurance provider’s rewards application
Learn how TELUS Digital’s team of experts successfully delivered data on real-world driving actions ranging from the mundane (bringing the vehicle to a stop) to high-risk (driving while distracted).
GuideTrust & SafetyThe future of content moderation: Strategies and tools for 2024 and beyond
Organizations have a responsibility to create and maintain digital experiences that are truthful, welcoming and safe. Learn how brands can keep pace with the growing levels of user-generated content (UGC) to build trust with their customers and protect their reputation.
Digital ExperienceWinning customer trust through data security
Customer trust is priceless. Learn how brands can lead with data security to earn and maintain trust, and develop long-term customer loyalty.
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