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BrochureAI DataFraud prevention in crowdsourcing AI training data
Discover how TELUS Digital safeguards AI training data quality through a comprehensive fraud prevention framework.
Digital ExperienceA blueprint for GenAI use case identification in CX
Architect your generative AI strategy for success in CX. Learn to identify manageable use cases, navigate build vs. buy decisions and leverage partnerships.
PodcastCustomer ExperienceHow can leaders win and optimize investment in CX?
On this episode, we explore strategies for building a compelling business case for customer experience (CX) investment — and how to optimize the budget you’ve secured.
BrochureAI DataData Collection
Discover how TELUS Digital delivers high-quality, multimodal data to improve your artificial intelligence and machine learning model outcomes.
Digital ExperienceInfographic: How consumers use voice technology
Discover the survey results from TELUS Digital that explore how Americans are using voice technology both personally and professionally.
Case StudyAI DataAutomotiveCurating high-quality data for the training and validation of ADAS and AV models
Discover how TELUS Digital used our proven field operations testing (FOT) experience to create a high-quality dataset for training advanced driver assistance systems (ADAS) and autonomous vehicles (AV).
Research & ReportsCustomer ExperienceTechnologyNEAT evaluation for TELUS Digital: CX Services in High Tech & Automotive
Access the findings of the NelsonHall NEAT vendor evaluation for CX Services in High Tech & Automotive in the CX Improvement Capability market segment.
Digital ExperienceFive key contact center trends you should know for 2025
Discover some notable contact center trends driving innovation in CX, from AI-powered automation to cloud adoption, with research from Frost & Sullivan.
VideoDigital ExperiencewebinarEfficient CX delivery: A tech-driven approach
Join industry experts from TELUS Digital and Everest Group as they explore how leading technologies, such as generative AI, automation, analytics and more, are delivering value for organizations without compromising service quality.
Digital ExperiencewebinarEfficient CX delivery: A tech-driven approach
Join industry experts from TELUS Digital and Everest Group as they explore how leading technologies, such as generative AI, automation, analytics and more, are delivering value for organizations without compromising service quality.
Podcast33 minsSeptember 26, 2024How can you maintain customer affinity while rebranding?
On this episode, we explore the connection between brand and customer experience — and how to maintain positive customer sentiment while undergoing a rebrand.
Customer ExperienceHow can you maintain customer affinity while rebranding?
On this episode, we explore the connection between brand and customer experience — and how to maintain positive customer sentiment while undergoing a rebrand.
Case StudyAI DataAutomotiveEnhancing an autonomous vehicle bot’s scenario understanding with tailored fine-tuning datasets
Discover how TELUS Digital assisted a leading U.S. autonomous vehicle (AV) developer in refining the scenario comprehension and motion planning capabilities of their AV bot.
AI DataFine-tuning large language models: A primer
Companies are eager to leverage the benefits generative AI (GenAI) offers. Implementing the technology, however, isn't a 'plug-and-play' process. Instead, it hinges on a critical task — fine-tuning a pretrained large language model (LLM) to be a specialist at your intended domain or application.
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