Digital Experience

As part of the TELUS Digital leadership series, conceptual artist Kevin Abosch discusses the meteoric rise of NFTs and the digital evolution of the art world. Discover key takeaways from the event and how these learnings can be applied across industries.

Autonomous finance is bringing transformative change to the financial industry. Discover best practices to ensure you’re exceeding customer expectations.

The COVID-19 pandemic has helped accelerate society away from cash. With mobile payments gaining traction globally, discover if now is the right time for the U.S. to make the move towards digital wallets.

The eCommerce checkout is the most overlooked part of the customer journey. Here are four of the biggest customer pain points, and tips on how to solve them.

Is COVID cashlessness an enduring trend? Learn more about the changing digital payments landscape and the trends shaping the cash vs. cashless debate.

IVR fraud is on the rise. Learn how to leverage a multi-layered approach to better protect your customers and your brand.

As the world’s biggest work from home revolution continues, it’s time to take a long-term look at your data security measures.

Learn the basic chatbot terms you’ll need to know before diving into further research about how a chatbot works or how to build one.

Emerging as the self-service customer support channel of the future, discover all the CX benefits of implementing a visual IVR system.

Automation is an invaluable tool for healthcare companies. Discover how mobile technology and chatbots can transform your customer experience.