Digital Experience

  1. Insights
  2. Digital Experience
  3. All Insights
  1. Illustration of a person interacting with a robot; the robot has four arms and is holding screens with various icons, including settings cogs, stars, a question mark and a lightbulb — all meant to symbolize contact center automation
  2. Illustration of a "Contact Us" form with fields for "name," "email," "message" and a "Submit" button, accompanied by a depiction of a customer service agent on a laptop and related customer service iconography
  3. Photograph of a person holding and speaking into a smartphone, meant to symbolize voice technology
  4. Three customer service agents behind computers with various iconography floating around them, including conversation bubbles, paper airplanes, check marks and "24/7", all meant to symbolize right channeling
  5. Illustration of a smartphone, a credit card, coins and a shield with a lock icon, all meant to symbolize customer experience for banking and financial services brands
  6. Illustration of a lock made out of microchips, meant to symbolize data security
  7. 3D illustration of an arrow that looks like an upward trend on a line chart
  8. Illustration of a touch screen device depicting a person, as well as icons to convey healthcare customer service (including speech bubbles, check boxes, a clock and pill capsules)
  9. Person sitting on the edge of a hospital bed, looking out to a cityscape and a bright future
  10. Illustration of two people standing in front of a smartphone with a speaker icon meant to symbolize voice assistance.
  11. Two people facing a laptop screen and smiling, with one of them holding a credit card
  12. Image of connected data points that look like a landscape of hills

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