CX Best Practices
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- CX Best Practices
CX Best PracticesCommunications & MediaMaximizing profitability in telecom: leveraging customer insight for digital transformation excellence
Discover how TELUS Digital’s business process consulting experts helped a leading telecommunications company drive improvements in its customer service delivery and efficiency.
CX Best PracticesFinancial Services & FintechStreamlining operations and advancing the digital transformation journey of a leading financial services brand
Uncover how TELUS Digital’s business process consultants helped a leading financial services brand optimize its operations, enhance its customer experience (CX) and advance its digital transformation journey.
CX Best PracticesGamesOver 80% agent engagement contributes to over 80% player satisfaction
Discover how TELUS Digital drove over 80% in agent engagement to deliver over 80% in player satisfaction for a large games client.
CX Best PracticesGamesCultural alignment & engagement drive superior player support & rapid growth
TELUS Digital supported a global games client with better and faster player support, including enhanced recruitment strategies and maintaining their games culture while expanding into new markets.
CX Best PracticesGamesHow program enhancements leveled up the player experience for a social games developer
Uncover how TELUS Digital implemented program enhancements to level up the player experience for a social games developer.
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