Digital Trends

This year's digital customer experience trends have the potential to make an enduring impact for years to come. See what five trends made our list.

See why cloud technology, data protection, AI, interactive voice search and navigation and omnichannel experience are the top digital CX trends in 2023.

Keep up with the latest in digital customer experience in 2023. Check out this list of important stats to kick-start your CX planning for the year ahead.

Tourism is rebounding, but traveler’s expectations have evolved. Uncover new travel trends to prepare your brand and CX teams for the future.

What is your company doing to capitalize on visual search? Find out what it takes to win on Google multisearch, Snapchat Lens and other visual tools.

What is Web3 and how will it impact brands? Learn about the evolution from Web 1.0, to Web 2.0, to Web3, and where the internet is heading.

Keep up with the latest in digital customer experience in 2022. Check out this list of important statistics.

Nothing moves faster than the world of technology. Keep up with the help of these podcasts featuring the industry's most charismatic hosts and insightful guests.

Learn how digital twin technology is using real-time virtual representations to revolutionize the customer experience.

Learn how AR and VR technology have the potential to reinvent digital customer experience for eCommerce brands.