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The State of Digital Experiences in Banking, 2025 report from Forrester, overlaying a green plant.
Research & Reports
Photo of two people in a restaurant interacting with their phones and smiling, meant to symbolize generative AI applications in the telecom industry
Episode cover image for Questions for now, a TELUS Digital podcast, featuring an illustrated character holding a phone and interacting with an AI bot.
Podcast
Illustration of a mobile device superimposed with charts and a bullseye.
Illustration of a female running up a pathway shaped like an arrow.
Ascensus retirement planning screenshot on laptop computer
Case Study
Illustration of a group of people working on laptops, a calculator and holding an oversized magnifying glass with various charts in the background.
Illustration of a ruler, pencil, eraser, magnifying glass and a piece of paper, meant to symbolize a blueprint, which is an important thing to have when identifying use cases for generative AI in CX.
Illustration of a person speaking into a smartphone, with various icons for settings cogs, microphones and text, all meant to represent voice technology.
Photograph of a person typing on a laptop with various illustrated elements circling around, including search bars, an envelope, an exclamation mark and a heart
Video
A closeup shot of a person typing on a keyboard. A digital representation of the computer screen appears above the keyboard that shows the user speaking with a chatbot.
Research & Reports

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