Automation

  1. Insights
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  3. Automation
  1. An illustration of a bot helping to organize processes in a warehouse.
    Case Study
    Automation

    Streamlining sales order reporting using robotic process automation

    Explore how TELUS Digital helped a leading frozen food company maintain a smooth and seamless connection between its SAP application and business intelligence tool using robotic process automation (RPA).

  2. A woman warehouse worker wearing a hard hat looking at a tablet.
    Case Study
    Automation

    Revolutionizing the appointment management process for a frozen food giant using robotic process automation

    Discover how TELUS Digital implemented a robotic process automation (RPA) solution for a leading frozen food company to eliminate manual processes and reduce human error.

  3. Episode cover image for Questions for now, a TELUS Digital podcast, featuring an illustrated character examining an error on a document in relation to a form.
    Podcast
    26 minsNovember 14, 2023

    What do people get wrong about automation?

    On this episode, we ask big questions to debunk prominent myths and misconceptions surrounding automation in customer experience.

  4. Discover how TELUS International successfully deployed a robotic process automation (RPA) solution for a leading waste management company to minimize time-consuming tasks and reduce the errors associated with manual data entry.
    Case Study
    Automation

    Implementing robotic process automation to streamline critical procurement processes

    Discover how TELUS Digital successfully deployed a robotic process automation (RPA) solution for a leading waste management company to minimize time-consuming tasks and reduce the errors associated with manual data entry.

  5. Illustration of buildings meant to convey construction
    Case Study
    Automation

    Introducing efficiency for Ledcor through robotic process automation

    Discover how Ledcor, a leading construction company, introduced robotic process automation (RPA) with RPA-as-a-Service (RPAaaS) to make key finance processes more efficient.

  6. Image of a robot and two people working on laptops
    Case Study
    Automation

    Processing vast amounts of Salesforce call data with intelligent automation solutions

    TELUS Digital’s RPA as a Service (RPAaaS) solution enabled a technology client to quickly convert more than 60,000 Salesforce call data files into cloudstored PDFs for improved operational success.

  7. Colorful datapoints forming the shape of a human face
    Automation

    What happens to humans after we automate?

    Discover the benefits of intelligent automation and how humans and digital coworkers are working together to achieve business optimization.

  8. small image of case study against white background with plant behind it
    Case Study
    Automation

    Enabling a global transportation giant to achieve its hyperautomation goals

    Uncover how TELUS Digital’s digital automation solutions helped to drive efficiencies, improve customer resolutions and facilitate positive customer experiences for the client.

  9. 3D technology grid featuring a charted path and location pins
    Automation

    How to build an automation roadmap

    The best way to avoid haphazard automation efforts is to put a detailed roadmap in place. Discover expert tips for developing a plan and putting it in action.

  10. Brochure cover in front of a fern leaf
    Brochure
    Automation

    Robotic Process Automation (RPA)

    Discover how TELUS Digital’s RPA solution can help your organization work smarter, not harder.

  11. TI resource RPA-CaseSTB 900x510
    Case Study
    Automation

    Implementing a Robotic Process Automation (RPA) solution with employee buy-in

    Learn how RPA can make service interactions easier for customers and employees by saving time, reducing costs and delivering greater accuracy.

  12. model plane beside a clock
    Automation

    On time, every time: The value of intelligent automation in air travel

    Discover how intelligent automation is improving the passenger experience with fewer cancelled flights and personalized customer service.

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