Managed IT & Service Desk

Unlock efficiency, resilience and business agility by outsourcing your IT operations and Service Desk to TELUS Digital. Our managed solutions deliver secure, scalable infrastructure and responsive support to keep your teams productive and your data protected.

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Reduce costs and optimize resources
Avoid the overhead of in-house IT. Pay only for what you need with predictable costs and the freedom to reinvest savings into strategic priorities.
Access expertise and advanced technology
Stay secure, compliant and up-to-date with direct access to skilled IT experts and advanced tools — no need for time-consuming hiring or onboarding.
Enable business focus and stability
Free your teams from daily IT tasks and scale services as your needs evolve so you can focus on growth, innovation and core objectives.

Comprehensive services that power a smarter IT foundation

Unlock efficiency, resilience and business agility by outsourcing your IT operations and Service Desk to TELUS Digital. Our managed solutions deliver secure, scalable infrastructure and responsive support to keep your teams productive and your data protected.

IT Service Desk
Deliver seamless, user-centric IT support that keeps your workforce productive and connected 24/7. Our service desk acts as a single point of contact, resolving issues quickly through multi-channel access and proactive service management.
- Phone, chat, email and self-service support
- Expert troubleshooting and incident management
- Streamlined service request fulfillment with service catalog
Managed Hosting
For business-critical workloads that demand dedicated performance, our managed hosting delivers secure infrastructure from Canadian data centers. Ideal for when the cloud isn’t the right fit.
- Single-tenant dedicated or virtualized servers
- Multi-tier storage options
- Integrated networking and security
Managed Mainframe Services
Maximize ROI from legacy systems by leveraging our combination of proven mainframe expertise and modern integration to enable secure connectivity across hybrid environments.
- Management and cost optimization
- Stability, security and performance enhancements
- Seamless integration with cloud and transitional IT
Remote Infrastructure Management
Reduce the burden on your in-house teams. Our experts monitor, operate and optimize your critical IT assets — keeping systems secure and available, wherever you are.
- 24/7 remote server and storage management
- Database, network and security oversight
- Proactive administration and rapid response
Storage and Data Protection Services
Protect what matters most with flexible storage and secure, reliable backup solutions tailored for resilience, recovery and business continuity.
- Dedicated and shared, multi-tiered storage
- Flexible performance and service levels
- Secure data backup and rapid recovery options
Advanced IT Security and Performance Services
Strengthen your IT environment with advanced tools for connectivity, assurance and real-time protection against evolving threats.
- Network and security management
- Database management and assurance
- Backup and disaster recovery
- Next-gen load balancing and application delivery
- Next-gen VPN, firewall and DoS mitigation
- Load balancing and application delivery