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Tech & AI Opportunity Prioritization
Know where AI could deliver the most ROI to your CX, from sentiment analysis to cost optimization. You’ll gain a clear understanding of how to prioritize AI and technology initiatives for enhancing digital experiences, optimizing operations and driving overall business growth.
Digital Transformation & Omnichannel Experience
Create seamless, consistent CX for all forms of customer engagement — your app, website, text, social media or other channel. Integrating digital technologies and unifying communication channels centralizes command over the customer journey, ensuring consistency and personalization at scale.
Digital Maturity Benchmarking & Roadmapping
Using our CX maturity model, you’ll get a clear understanding of your current digital capabilities and gaps. From there, we help use that knowledge to build a practical roadmap, complete with target metrics and analytics support to measure system improvement.
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Quote textauthorEnter a caption for this benefit., companyJoin Steve Nemzer, director of AI growth and innovation for TELUS Digital, as he unveils the transformative world of agentic artificial intelligence (AI). Learn what makes AI “agentic”, various use cases and implementation best practices to benefit your organization.
Videos
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Our partners
Case studies
Implementing robotic process automation to streamline critical procurement processes
Discover how TELUS Digital successfully deployed a robotic process automation (RPA) solution for a leading waste management company to minimize time-consuming tasks and reduce the errors associated with manual data entry.
478Kin annual savings
30%decrease in average time per transaction
Optimizing application development with cloud-native solutions and automation
Discover how TELUS Digital helped a world-leading communications and technology company streamline workflows and enhance its quality standards by leveraging a cloud-native development strategy and advanced automation solutions, including AI-powered test-driven development (TDD).
$1Mestimated annual cost savings
66%decrease in cycle time
Implementing robotic process automation to streamline critical procurement processes
Discover how TELUS Digital successfully deployed a robotic process automation (RPA) solution for a leading waste management company to minimize time-consuming tasks and reduce the errors associated with manual data entry.
478Kin annual savings
30%decrease in average time per transaction
Optimizing application development with cloud-native solutions and automation
Discover how TELUS Digital helped a world-leading communications and technology company streamline workflows and enhance its quality standards by leveraging a cloud-native development strategy and advanced automation solutions, including AI-powered test-driven development (TDD).
$1Mestimated annual cost savings
66%decrease in cycle time
