IT Service Desk Solutions
Incident management, service requests, access requests and IT knowledge inquiries require significant resources. Our outsourced service desk provides your employees with a 24/7 single point of contact (SPOC) without the additional strain.
24/7 support
Gain access to around-the-clock support for your employees and their tools, applications (including cloud-based solutions) and operating systems.
Reduce operational costs
Our highly-trained service desk agents will handle your IT support needs, freeing up your in-house team to concentrate on your core business.
Maximize productivity
Providing a single point of contact for your employees ensures minimal downtime, allowing your workforce to perform at their best and achieve their objectives effectively.
Explore our success stories
Enhancing the digital workplace for a large North American airline with a skilled service desk
Discover how TELUS Digital partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance its digital workplace during challenging industry conditions.
<2%abandon rate
22second average speed to answer
Enhancing the digital workplace for a large North American airline with a skilled service desk
Discover how TELUS Digital partnered with a leading travel and hospitality brand to deliver a robust service desk solution to enhance its digital workplace during challenging industry conditions.
<2%abandon rate
22second average speed to answer
Transform your business with our end-to-end solutions
