Trust & Safety

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Digital identity 101

As interactions become increasingly digital, authentication could come to rely on one single, verifiable digital identity. Learn the basics about digital identity here.

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Trust & Safety Financial Services & Fintech

How is AI transforming fraud detection in banks?

Learn how financial institutions are using AI to combat common types of fraudulent activities quickly and efficiently for a better customer experience.

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Case Study

Trust & Safety Retail & Ecommerce

Delivering online safety management for a global ecommerce brand

Discover how TELUS Digital helped a leading multinational ecommerce brand develop a well-rounded approach to trust and safety while maintaining a high-quality customer experience.

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Overcoming challenges in audio content moderation

Moderating audio user-generated content comes with its share of challenges. Overcome them with these trust, safety and security best practices.

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Brochure

Trust, Safety & Security Solutions

Discover how TELUS Digital’s best-in-class Trust, Safety and Security Solutions help brands actively manage risk and reputation.

Case Study

Trust & Safety Technology

Strengthening a global social media giant’s brand reputation

Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.

Trust & Safety Technology

Dating apps: Trust, safety and security best practices

Trust, safety and security appeal to the hearts and minds of dating apps users. Learn about the best practices that are protecting them.

Preview TI resource case SecurityForOnlineGames

Case Study

Trust & Safety Games

Protecting the games - physical, IT and information security

Uncover how TELUS Digital supported a games client by replicating their culture within support centers, while also addressing perceived risks related to site security, IT vulnerability and information safeguarding.

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User-generated content: Empowering a community of brand advocates

Learn how you can embrace user-generated content, and your biggest advocates, while protecting your brand with content moderation.

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Trust & Safety Financial Services & Fintech

Bridging the trust gap in fintech

Increasing fintech adoption will depend on how well brands can build greater trust with consumers. Discover how a strong customer experience strategy can help.

social selling

Trust & Safety Retail & Ecommerce

How the pandemic is shaping the future of social commerce

Social selling, or social commerce, is revolutionizing the way organizations do business online. Here’s how it can help you deliver a more satisfying customer experience.

Male cartoon character with a magnifying glass examines messages on the smartphone screen as part of content moderation process

The essential guide to content moderation

Moderating content is a complex task. In this article we discuss what content moderation involves and introduce a range of different ways that content is processed and filtered.

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