AI & Bots

Learn about how we helped a consumer robotics company improve their digital customer experience with agent-facing automation.

Discover how TELUS Digital implemented a comprehensive intelligent automation solution for a financial services client that enabled operational efficiency, a reduction in employee effort and an overall increase in customer satisfaction.

Uncover how TELUS Digital developed a specialized response card, enabling a large communications and information technology company’s mobile customers to efficiently find information for an effortless customer experience (CX).

Discover how TELUS Digital supported its parent company, TELUS, by introducing its intelligent TELUS International Assistant enterprise-grade chatbot platform to deliver a more comprehensive and improved customer experience (CX) to their valued clients.

Explore how TELUS Digital's team members and HR help desk agents experienced significant time and cost savings through the integration of a conversational bot to automate responses.

TELUS Digital has almost 40,000 team members requiring swift and effective IT support. Learn how an internally implemented Conversational Bot helped save time and reduce costs, while engaging team members in a new unique way.